Corporate Cleaning Services of North Texas
Business phone# 469.941.2051
Questions and Answers
So, you are thinking about getting a professional home cleaning service. Make sure you ask the right questions during the interview. Here are some questions to ask, and responses you should hear, from a reliable and professional home Cleaning Service Company.
Why should I consider using Corporate Cleaning Services of North Texas to clean my home?
First of all, we are a reliable and trustworthy local cleaning company.
We take pride in what we do and make sure it is done correctly!
WE really CARE about YOUR home and treat it as if it was our own!
We will accommodate YOUR request to the best of our ability.
We train our employees to clean and communicate in a professional matter with our customers.
We actually use an employee's home as part of our pilot cleaning program.
If a problem arises, please let us know. We will try our best to resolve the matter.
Our Customers and Employees make a successful company!
We know our customers sign our pay checks and WE thank you!
Are we insured and how does that work?
Yes. The insurance protects the home owner against things that may have been broken during the cleaning process. If this should occur, it needs to be reported to the cleaning company with 48 hours. Make sure you ask for current proof of insurance.
Do you perform background checks on all of your employees?
Yes. We do backgrounds checks and call references, before we hire employees and send them into a customer's homes.
Are you registered with the State of Texas?
Yes we are.
How do you keep my key safe?
Keys are not linked to any specific address when they are retained by us. The keys are coded, placed on key ring, locked in a safe, and only the house cleaning company will have access to your key.
How is my credit card information is kept safe?
We currently do not accept credit cards.
What occurs if something gets damaged or turns up missing?
No one is happy when these things happen. This is why back ground checks are run, train our employees thoroughly and carry insurance. Unfortunately, breakage happens occasionally even with the most experienced and science professionals. If this should occur, the homeowner will be notified and a solution will be discuss. Also, if an employee sees something unsafe they will notify the homeowner (I.E. exterior doors or windows were not locked, home alarm system was not set, cracked window, scissors were found on the floor or etc).
What do I expect the house cleaner to do?
Discuss with your house cleaner during the interview on what they will do and what you want done. Set a policy for this beforehand, so that both parties know what will be done.
Do you have special instructions?
If you have a special item you don't want broken or damaged, then remove it from the area to be cleaned.